Install the Fenix Intelligent Delivery application v2
We recommend installing the latest version of your browser for the smoothest installation experience.
Navigate the Shopify App Store
Visit theShopify App Store to download the Fenix Intelligent Delivery application.
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Search for Fenix Intelligent Delivery.
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Review the application’s minimum requirements. If you do not meet the minimum requirements, contact the Fenix Customer Support team to request a custom integration.
Your store requirements
Online store with a United States-based (US) business address
At least one fulfillment center in the US
Delivery estimates provided to only US domestic buyer address orders at checkout using a major US domestic carriers like UPS, USPS, FedEx, DHL, etc…
Merchant must accept USD currency
Delivery estimates must not be provided to international orders
Click Add app to add the application to your store. If you meet the minimum requirements and can’t install the application, contact the Fenix Sales team. For questions about the Fenix Intelligent Delivery app requested scopes, contact the Fenix Customer Support team.
Fenix Intelligent Delivery app requirements
Permission to install the app
Permission to raise the Shopify billing app
Permission to approve the following application scopes:
View Shopify account data
Read products
Edit products (To create shipping protection items)
Read inventory
Read orders & fulfillments
Edit orders (To update the Fenix recommendations)
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The Fenix platform syncs the orders and fulfillments data from the Shopify, excluding customer PII data. Please refer below tables to understand the fields that Fenix store it in the Fenix secured database.
Excluded PII Data: browser_ip |
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Included Order data fields: buyer_accepts_marketing, city, |
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Included Fulfilment Data fields: id, |
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Configure your application
After installing the application, you’ll be redirected to the Fenix business console portal to review the base configurations.
Choose a Fenix Pricing plan. Contact the Fenix Sales team for more questions about available plans.
Click Activate to continue.
Carriers
Add the carriers (FedEx, UPS, USPS, etc.) and respective services used to ship orders.
Configure each carrier’s account details to provide negotiated rates to your customers. By default, Fenix will use its credentials to offer a seamless onboarding experience to retailers.
Enable the desired services for each carrier.
To enable any unlisted carriers or create a custom carrier, contact the Fenix Customer Support team.
Fulfillment Locations
Fenix automatically syncs the fulfillment locations from Shopify while installing the app; however, you can also add or update locations manually.
Review the following for accuracy:
Lead Time
Cutoff Time
Pickup Time
Active Carrier Services
Holidays
Products
If you don’t see any product data, click the Refresh button. There may be a minor time delay for the product details to be reflected in Fenix Systems. In case of any issues, contact the Fenix Customer Support team.
Inventory
If you don’t see any inventory data, click the Refresh button. There may be a minor time delay for the product details to be reflected in Fenix Systems. In case of any issues, contact the Fenix Customer Support team.
Next Steps
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