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Visit Shopify Market Place
Please visit Shopify Marketplace to install the Fenix delivery app.
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| Info |
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We recommend installing the latest version of your browser for the smoothest installation experience. |
Navigate the Shopify App Store
Visit thehttps://apps.shopify.com
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/ to
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download the Fenix Intelligent Delivery application.
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Search
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for
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Fenix Intelligent Delivery
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.
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Refer to below the screenshot.
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Add an App to your store
Add Fenix intelligent App to your store by clicking on the add app button at the start of the page.
Minimum requirements:
Shopify store login users should have permission to install the app and raise the Shopify billing app. In case of queries, please contact your store owner to get more details or ask your store owner to install the Fenix app. Please contact Fenix Sales sales@fenixcommerce.ai team in case of any queries related to App Installation.
Refer to below the screenshot
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Review Permissions
App Install should review the permissions requested by Fenix Intelligent Delivery and click the Install App button.
Fenix will start the base configuration setup.
Note:
In case of any queries related to the Fenix Intelligent Delivery app requested permissions, Please contact the Fenix Customer Support Team fixdsupport@fenixcommerce.ai
Refer to the screenshot below
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Onboarding flow
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The search result will provide Fenix intelligent delivery public app details as below. Scroll down to find out Fenix Intelligent Delivery App in the marketplace in case Shopify provides more search results
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Refer to below the screenshot
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Please click on the Fenix Intelligent Delivery App. It will provide app details as below.
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Refer to the screenshot below
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Scroll down to find more details, such as
Minimum requirements: To install the Fenix Intelligent App, refer to the below screenshot. If your store doesn't meet the minimum requirement or in case of any additional need, please don't hesitate to get in touch with the Fenix Customer Support Team fixdsupport@fenixcommerce.ai to provide details about custom integration and other features.
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Refer to the screenshot below
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Reviews: Take a Minute to know what our happy customers say
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Refer to below the screenshot
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Review the application’s minimum requirements. If you do not meet the minimum requirements, contact the Fenix Customer Support team to request a custom integration.
Your store requirements
✅ Online store with a United States-based (US) business address
✅ At least one fulfillment center in the US
✅ Delivery estimates provided to only US domestic buyer address orders at checkout using a US domestic carrier (UPS or USPS)
✅ Merchant must accept USD currency
✅ Delivery estimates must not be provided to international orders
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Click Add app to add the application to your store. If you meet the minimum requirements and can’t install the application, contact the Fenix Sales team. For questions about the Fenix Intelligent Delivery app requested scopes, contact the Fenix Customer Support team.
Fenix Intelligent Delivery app requirements
✅ Permission to install the app
✅ Permission to raise the Shopify billing app
✅ Permission to approve the following application scopes:
✅ View Shopify account data
✅ Edit products
✅ Edit orders
✅ View customers
✅ View other data
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Configure your application
After installing the application, you’ll be redirected to the Fenix business console portal to
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review the base
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configurations.
| Note |
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Warning: You may not see the onboarding flow |
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if you have an older browser version. If you don’t see the onboarding flow, download the latest version of Google Chrome and try again. If you have any issues or questions when configuring Fenix Intelligent Delivery, |
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contact the Fenix Customer Support |
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team. |
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Choose a Fenix Pricing
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plan. Contact the Fenix Sales
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team for
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Refer to the screenshot below.
more questions about available plans.
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Click
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Activate
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Base Configuration and validation
There are four basic steps to complete the onboarding flow. If you need any configuration help, please get in touch with the Fenix Sales team sales@fenixcommerce.ai or the Fenix Customer Support Team fixdsupport@fenixcommerce.ai
to continue.
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Carriers
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Please review the Carriers tab and fill in the necessary details.
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Add the carriers (
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FedEx, UPS,
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USPS, etc.) and respective services
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used to ship
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orders
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Configure
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each carrier’s account details
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to provide negotiated rates to your customers. By default, Fenix will use its credentials to offer a seamless onboarding experience to retailers.
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Enable the desired services
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for each carrier.
To enable any unlisted carriers
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or create a custom carrier,
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contact the Fenix Customer Support
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team.
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Refer to below the screenshot
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Fulfillment Locations
Fenix automatically syncs the fulfillment locations from Shopify while installing the app
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Please review the key settings/details for each fulfillment location
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Review the most critical configurations for the fulfillment location; however, you can also add or update locations manually.
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Review the following for accuracy:
Lead Time
Cutoff Time
Pickup Time
Active Carrier Services
Select the Carrier services available at each fulfillment location
Holidays
Add or update location specific holidays.
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Products
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Holidays
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Products
If you don’t see the any product data, try clicking click the Refresh button and wait some time to reflect into . There may be a minor time delay for the product details to be reflected in Fenix Systems. In case of any issues, please contact the Fenix Customer Support Team fixdsupport@fenixcommerceteam. ai
Refer to the screenshot below
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Inventory
Verify the information under the inventory tab. If you don’t see the any inventory data, try clicking on click the Refresh button and wait for some time for it to reflect into Fenix Systems. There may be a minor time delay for the product details to be reflected in Fenix Systems. In case of any issues, contact the Fenix Customer Support team.
Note: The Fenix Intelligent Delivery App needs
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real-time inventory with
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valid, unique SKUs and quantities for each variant to show
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the
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Refer to the screenshot below
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proper delivery estimates.
| Note |
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By default, Fenix won’t enable the Fenix Shipping Options on the PDP, Cart, and Checkout pages. Please follow Follow the steps below steps to enable the Fenix Shipping Options on the repsetced pages
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Next Steps
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