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Fenix provides multiple ways to consume the product and the inventory data from retailers. For retailers on platforms like Shopify, BigCommerce, etc., Fenix uses platform-specific webhooks to retrieve that information.

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Fenix provides two ways to upload the product and inventory feed.

1. SFTP

2. AWS S3

Below is a common folder structure of either of the above two locations.

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The description of each folder is as below.

1. inventory

If the retailer wants to upload a complete snapshot of their inventory, they can upload the feed into this folder. Existing inventory will be discarded and will be overwritten with the new one.

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If the retailer wants to upload a delta product feed, they can upload it into this folder. This feed is basically the changes to their product since their last product/product-delta upload. This feed can contain any new SKUs added or changes to the existing products. Only the SKUs present in this feed will be modified. Others will not be touched.

5. bundles

If the retailers is maintaining virtual skus, they can upload the mapping data in this folder. The mapping contains the virtual SKU name and the physical SKUs with the respective quantities contained in it.

Data processing time

Usually, any feed uploaded into the above folders will be processed within 5 minutes.

Data feed formats

Below are sample product, inventory and inventory the bundle SKU feed formats.

Note: If the retailer is given their own template, please use that.

1. Product Feed Format

SKU,CATEGORY_ID,CATEGORY_NAME,PRODUCT_ID,PRODUCT_NAME,HEIGHT,WIDTH,LENGTH,GIRTH,DIM_UNITS,WEIGHT,WEIGHT_UNITS
212149,,,,,8,4,4,1,IN,3,LB
312323,,,,,6,6,11,1,IN,0.54895038,LB
4432232,,,,,1,20,20,1,IN,0.70106916,LB
5CHW43,,,,,3,11,21,1,IN,6.49921976,LB

2. Inventory Feed Format

SKU,LOCATION_ID,AVAILABLE_QTY
212149,528,612
312149,600,300
424149,810,876

3. Bundle SKU Feed Format

VIRTUAL SKU,PHYSICAL SKU, QUANTITY
Bundle 1,SKU1,3
Bundle 1,SKU2,2
Bundle 2,SKU1,10

Data Feed upload automation

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