Page Comparison

Below are the headers required to trigger Fenix’s Order and Fulfillment API

Authentication API

Resource Name

Authentication:

Authenticate external system against the Fenix Inbound data pipeline.

URL

/login

Method

POST

Headers

username
password
x-api-key

Response Body

Code Block

language	json

{
    "id": "", 
    "firstName": "fenixname", 
    "lastName": "Dev", 
    "phone": null, 
    "emailId": "fenixname", 
    "type": "business_user", 
    "status": "ACTIVE", 
    "organizationId": "", 
    "authToken": "MWI2MjcwMTMwhZjQzZDJkMmNmNTI", 
    "x-identity": "dd77ab3404b93ecebnbhbhbdc04c87fda804c"
}

Header Name	Description
store_name	Name of the retailer’s store (Shopify, BigCommerce, Enterprise, etc…) which configured in the Fenix System to enable fenix post purchase experience. Note: Fenix Team provides it as part of intial Inbound Integration discussion.
x-api-key	Note: Fenix Team provides it as part of intial Inbound Integration discussion. And, it gets rotated every 6 months.
authToken	To authenticate the external system(_3PLs, Enterprise, etc…) which triggers the Fenix Inbound APIs Note1: To get the authToken, external systems must trigger Authentication API using user_name and password provided by the Fenix Team. Collect authToken from API response payload, then use it in further order & fulfillment APIs. Note2: External systems must refresh the authToken every 4 hours (UTC) as it get expired every 4 hours in the Fenix.
x-identity	To authorise the external system (_3PLs, Enterprise, etc…) to pump above mentioned retailer’s (Shopify, BigCommerce, Enterprise, etc…) orders and fulfillments into the Fenix system. Note: It available as part of the Authention API response payload. And, it gets rotated every 3 months.
content-type	Request Payload(order & fulfillment) format. Note: Fenix supported type application/json
username & password	These are used to get authToken & x-identity from Authentication API. Note: These are belongs to external systems (_3PLs, Enterprise, etc…) which pumps retailer’s (Shopify, BigCommerce, Enterprise, etc…) order & fulfillment data into the Fenix. Note: Fenix Team provides them as part of intial Inbound Integration discussion.

Order Create/Update API

Resource Name

Rest Endpoint to send the order data information Fenix

Resource URL

/api/v2/orders/{order_id}/created

Method

POST

Headers

store_name
authToken
x-api-key
x-identity
content-type

Request Payload

Code Block

language	json

{
    "id": "18879048253891", 
    "number": "#859731", 
    "status": "NA", 
    "fulfillment_status": "PARTIALLY_FILLED", 
    "item_quantity": 2, 
    "total_weight": {
        "value": 18, 
        "units": "oz"
    }, 
    "shipping_info": {
        "code": "FEDEX_2_DAY", 
        "title": "Express (Est Delivery by Wednesday, Dec 4 , 2019)", 
        "price": {
            "value": 14.99, 
            "currency": "USD"
        }, 
        "discount": {
            "value": 0, 
            "currency": "USD"
        }, 
        "source": "Fennix Commerce"
    }, 
    "promised_delivery_date": "2020-01-27T00:00:00-05:00", 
    "updated_at": "2020-01-23T10:14:15-05:00", 
    "created_at": "2020-01-23T10:14:15-05:00", 
    "cancelled_at": null, 
    "cancel_reason": null, 
    "closed_at": null, 
    "currency": "USD", 
    "shipping_address": {
        "first_name": "Srinivas", 
        "last_name": "Aluri", 
        "company": null, 
        "address1": "1345  Serenity Street", 
        "address2": "", 
        "country": "United States", 
        "country_code": "US", 
        "province": "North Carolina", 
        "province_code": "NC", 
        "city": "Huntersville", 
        "zip": "28078", 
        "latitude": "35.4234431", 
        "longitude": "-80.85062322"
    }, 
    "billing_address": {
        "first_name": "Srinivas", 
        "last_name": "Aluri", 
        "company": null, 
        "address1": "1345  Serenity Street", 
        "address2": "", 
        "country": "United States", 
        "country_code": "US", 
        "province": "North Carolina", 
        "province_code": "NC", 
        "city": "Huntersville", 
        "zip": "28078", 
        "latitude": "35.4234431", 
        "longitude": "-80.85062322"
    }, 
    "line_items": [
        {
            "sku": "CAAD Optimo 3", 
            "quantity": 1, 
            "title": "Standard (Est Delivery by Monday, Dec 16)", 
            "product_id": "43515734262211", 
            "product_name": "CAAD Optimo", 
            "variant_id": "43515734262211", 
            "variant_name": "fenixcommerce", 
            "vendor": "fenixcommerce", 
            "taxable": true, 
            "gift_card": false, 
            "weight": {
                "value": 0, 
                "units": "oz"
            }, 
            "dimensions": {
                "length": 8, 
                "width": 6, 
                "height": 5, 
                "girth": 3, 
                "thickness": 0, 
                "units": "IN"
            }, 
            "price": {
                "value": 15, 
                "currency": "USD"
            }, 
            "image_url": "", 
            "properties": [
                {
                    "name": "Property Name", 
                    "value": "Property Value"
                }
            ]
        }
    ], 
    "financial_details": {
        "subtotal_price": {
            "value": 145, 
            "currency": "USD"
        }, 
        "total_tax": {
            "value": null, 
            "currency": "USD"
        }, 
        "total_discounts": {
            "value": null, 
            "currency": "USD"
        }, 
        "total_price": {
            "value": 159.99, 
            "currency": "USD"
        }, 
        "taxes_included": false, 
        "financial_status": "paid", 
        "gateway": "shopify_payments"
    }, 
    "customer": {
        "first_name": "John", 
        "last_name": "Corner", 
        "email": "john1234@gmail.com", 
        "phone": 9999000000, 
        "tags": "", 
        "customer_address": {
            "province_code": "SC", 
            "cou ntry_code": "US", 
            "country_name": "United States", 
            "zip": "29572", 
            "address1": "704 40th St S", 
            "address2": "", 
            "city": "North Myrtle Beach", 
            "province": "South Carolina", 
            "country": "United States"
        }
    }, 
    "checkout_token": "3513625886",  
    "properties": [
        {
            "name": "Property Name", 
            "value": "Property Value"
        }
    ]
}

Response Payload

NA

Response Status

201 - Success

400 – Failure

401 - Un-Authentication

Note: Date and time must be associated with zone (e.g., 2020-01-23T10:14:15-05:00)

Note1: Once data is successfully inserted into the Fenix system Post Purchase Data Pipeline, retailer can see the same data in Insights, summary & details screens. And, then Fenix will use the same data to enable complete Fenix Post Purchase Experiences to the retailers and as well as their Shoppers.

Note2: User can easily navigate from Insights to Summary screen by clicking on any part the KPIs(bar, pie, line , etc… charts).

Note3: User can easily navigate from Summary to Details screen by clicking on order number.

Order Cancelled API:

Ordered Item(s): Quantity	SKU1:3
Cancelled Item(s): Quantity	SKU1:3
Status	CANCELLED

Resource Name

Rest Endpoint to send the order data information Fenix

Resource URL

/api/v2/orders/{order_id}/created

Method

POST

Headers

store_name
authToken
x-api-key
x-identity
content-type

Request Payload

Code Block

language	json

{
    "id": "18879048253891", 
    "status": "CANCELLED", 
    "cancelled_at": "2020-01-23T10:14:15-05:00", 
    "cancel_reason": "No longer need these items"
}

Response Payload

NA

Response Status

201 - Success

400 – Failure

401 - Un-Authentication

Order Partially Cancelled API:

Usecase1:

Ordered Item(s): Quantity	SKU1:3
Cancelled Item(s): Quantity	SKU1:1
Status	PARTIALLY_CANCELLED

Usecase2:

Ordered Item(s): Quantity	SKU1:3, SKU2:2, SKU3:1
Cancelled Item(s): Quantity	SKU1:1, SKU2:2
Status	PARTIALLY_CANCELLED

Resource Name

Rest Endpoint to send the order data information Fenix

Resource URL

/api/v2/orders/{order_id}/created

Method

POST

Headers

store_name
authToken
x-api-key
x-identity
content-type

Request Payload

Code Block

language	json

{
    "id": "18879048253891", 
    "status": "PARTIALLY_CANCELLED", 
    "cancelled_at": "2020-01-23T10:14:15-05:00", 
    "cancel_reason": "No longer need these items", 
    "line_items": [
        {
            "sku": "SKU1", 
            "quantity": 1, 
            "title": "SKU1 Title"
        }, 
        {
            "sku": "SKU2", 
            "quantity": 2, 
            "title": "SKU2 Title"
        }
    ]
}

Response Payload

NA

Response Status

201 - Success

400 – Failure

401 - Un-Authentication

Fulfillment API

Resource Name

Rest Endpoint to send the fulfilment data Information Fenix

Resource URL

/api/v2/order/{order_id}/fulfillment/{fulfillment_id}/created

Method

POST

Headers

store_name
authToken
x-api-key
x-identity
content-type

Request Payload

Code Block

language	json

{
    "id": "17773197066691", 
    "order_id": "18879048253892", 
    "shipment_status": "INTRANSIT", 
    "createdAt": "2019-12-01T00:51:39-05:00", 
    "updatedAt": "2019-12-01T00:51:39-05:00", 
    "shipment_info": {
        "tracking_number": "1Z2FE6220199363003", 
        "tracking_company": "UPS", 
        "shipping_service": "manual", 
        "shipcost": {
            "value": 15, 
            "currency": "USD"
        }
    }, 
    "line_items": [
        {
            "sku": "CAAD Optimo 3", 
            "quantity": 1, 
            "title": "CAAD Optimo", 
            "product_id": "43515734262211", 
            "product_name": "CAAD Optimo", 
            "variant_id": "43515734262211", 
            "variant_name": "fenixcommerce", 
            "vendor":

"fenixcommerce"

 "fenixcommerce", 
            "taxable": true, 
            "gift_card": false,  
            "weight": {
                "value": 0, 
                "units": "oz"
            }, 
            "

vendor

dimensions":

"fenixcommerce",

 {
                  "

taxable

girth":

true

0,

"gift_card

    "height":

false

0, 
                  "

weight

length":

{

0, 
                  "

value

thickness": 0, 
                  "units": "

oz"

string", 
                  "width": 0

},

"dimensions":

{

 }, 
            "price": {
                "value": 15, 
                "currency": "USD"
            }, 
            "image_url": null, 
            "properties": [
                {
                    "name": "Property Name", 
                    "value": "Property Value"
                }
            ]
        }
    ]
}

Response Payload

NA

Response Status

201 - Success

400 – Failure

401 - Un-Authentication

Note: Date and time must be associated with zone (e.g., 2020-01-23T10:14:15-05:00)

Order API Request Payload Data Model:

Attribute Name	Data Type	Description
id (*)	String	A unique identifier in the entire data model which represent the order.
number	String	In SAAS based platforms order number would be unique idenfier as per merchants preferences. Note: If it is blank, we consider order id as number
status (*)	String	Order Status OPEN CANCELLED (Complete order cancelled) PARTIALLY_CANCELLED (Some of the items are cancelled)
fulfillment_status	String	The order's status in terms of fulfilled line items. NOT_FILLED PARTIALLY_FILLED (Some of items are shipped) FULFILLED (All items are shipped) Note: If it is blnk, we calculate based on the no of shipments and items
item_quantity (*)	String(integer)	Total no of items in the order
total_weight.value (*)	Integer	Total weight of the order
total_weight.units (*)	String	Units for the order weight (oz,grms)
shipping_info.title (*)	String	Shipping option selected by the shoppers in checkout.
shipping_info.code	String	Shipping service Name
shipping_info.price.value (*)	Integer	Shipcost paid by the customer.
shipping_info.price.currency	String	Currency (default: USD)
shipping_info.discount.value	Integer	Shipcost discount
shipping_info.discount.currency	String	Currency (default: USD)
shipping_info.source (*)	String	Source of shipping info Fenix Commerce Shopify Other Shipping Providers
promised_delivery_date	String (offset datetime)	Promised delivery date on checkout page ("2020-01-27T00:00:00-05:00") Note: It would be helpful to send delivery delay notifications based on what date shoppers saw in checkout page
created_at	String (offset datetime)	Order created dateTime ("2020-01-22T00:00:00-05:00")
updated_at	String (offset datetime)	Order updated dateTime ("2020-01-23T00:00:00-05:00")
cancelled_at	String (offset datetime)	Order Canclled dateTime ("2020-01-24T00:00:00-05:00")
cancel_reason	String	Cancelled reason
currency	String	Currency (default: USD)
shipping_address (*)	Object	Address to where items should be delivered
shipping_address.first_name	String	The first name of the person associated with the shipping address
shipping_address.last_name	String	The last name of the person associated with the shipping address
shipping_address.address1	String	The street address of the shipping address.
shipping_address.address1	String	optional additional field for the street address
shipping_address.city	String	The city, town, or village of the shipping address
shipping_address.company	String	The company of the person associated with the shipping address. optional
shipping_address.country	String	CountryName
shipping_address.zip	String	zipcode
shipping_address.latitude	String	Optional
shipping_address.longitude	String	Optional
line_items (*)	List	A list of line item objects, each containing information about an item in the order
line_item.sku (*)	String	The item's SKU
line_item.quantity (*)	Integer	Item quantity
line_item.title (*)	String	The title of the product. Note: If SKU is empty, trcaking page use this title to display product info.
line_item.variant_id	String	The ID of the product variant.
line_item.variant_title	String	The title of the product variant.
line_item.vendor	String	The name of the item's supplier
line_item.name		The name of the product variant
line_item.gift_card	boolean	Whether the item is a gift card. If true, then the item is not taxed or considered for shipping charges
line_item.taxable	boolean	Whether the item is taxable or not.
line_item.weight.value	integer	weight of the particular item
line_item.weight.unit	String	oz/grms
line_item.dimensions
line_items.dimensions.length	integer	Length of the item
line_items.dimensions.width	integer	Width of the item
line_items.dimensions.height	integer	Height of the item.
line_items.dimensions.grith	integer	Grith of the item.
line_items.dimensions.thickness	integer	Thickness of the item.
line_items.dimensions.units	String	No. of units
price.value (*)	Integer	Price of the item
price.currency (*)	String	Currency (default: USD)
line_items.image_url (*)	String	Image Url. Note: Fenix displays item images on the Tracking Page.
line_items.routing_url	String	URL where it route to the website product details page. Note1: Route to website product details page when anyone clicked on images displayed on tracking page. Note2: If it is null, there won’t be a route to websites PDP.
properties	ARRAY	An array to pass additional information about line item
properties.name	String	Name of the property
properties.value	String	Value of the property
financial_details.subtotal_price.value	Integer	The price of the order in the shop currency after discounts but before shipping, duties, taxes, and tips
financial_details.subtotal_price.currency		Currency (default: USD)
financial_details.total_tax	integer	The sum of all the taxes applied to the order in the shop currency. Must be positive.
financial_details.total_discounts	integer	The total discounts applied to the price of the order in the shop currency.
financial_details.total_price	integer	The total prices for that item
financial_details.taxes_included	boolean	wether taxes included or not
financial_details.financial_status	String	paid/notpaid
financial_details.gateway	String	payment gateway name.

customer (*)	Object	Customer details who placed an order. Note: Fenix use this to send delivery status notifications via Email or SMS.
customer.first_name	String	customers firstname
customer.last_name	String	customers lastname
customer.email (*)	String	customers email
customer.phone (*)	String	customers.phone
customer.tags	String	customer tags
customer.customer_address	String
customer.customer_address.province_code	String	Province code of the customer address
customer.customer_address.country_code	String	country code of customer address
customer.customer_address.country_name	String	country name of customer address
customer.customer_address.zip	String	zipcode of customer address
customer.customer_address.address1	String	address1 of customer
customer.customer_address.address2	String	Optional
customer.customer_address.city	String	customer's city
customer.customer_address.province	String	customer's province
customer.customer_address.country	String	cusomers countryname
checkout_token	String	A unique value which refers the checkout page that associated with the order.
properties	ARRAY	An array to pass additional information about an order.
properties.name	String	Name of the property
properties.value	String	Value of the property

Fulfillment API Request Payload Data Model:

id (*)	String	A unique identifier in the entire data model which represent the fulfillment.
order_id (*)	String	Order Id
shipment_status	String	Current Shipment Status READY_TO_SHIP PICKED_BY_CARRIER SHIPMENT_EXCEPTION SHIPMENT_STALLED OUT_FOR_DELIVERED DELIVERY_EXCEPTION RETURN_TO_SENDER RETURNED_TO_SENDER DELIVERED Note: Fenix will update the status based on trackhistory event from carrier.
shipment_info (*)	Object	Shipment details through which packages has beed shipped.
shipment_info.tracking_number (*)	String	Tracking Number which is used to track the shipment track history
shipment_info.tracking_company (*)	String	Carrier name through which package shipped
shipment_info.shipping_service (*)	Integer	Carrie Service thugh which package shipped
shipment_info.shipcost.currency	String	Currency (default: USD)
shipment_info.shipcost.value (*)	Integer	Shipcost paid by the retailer to the carrier.
created_at	String (offset datetime)	Order created dateTime ("2020-01-22T00:00:00-05:00")
updated_at	String (offset datetime)	Order updated dateTime ("2020-01-23T00:00:00-05:00")
line_items (*)	List	A list of line item objects, each containing information about an item in the order
line_item.sku (*)	String	The item's SKU
line_item.quantity (*)	Integer	Item quantity
line_item.title (*)	String	The title of the product. Note: If SKU is empty, trcaking page use this title to display product info.
line_item.variant_id	String	The ID of the product variant.
line_item.variant_title	String	The title of the product variant.
line_item.vendor	String	The name of the item's supplier
line_item.name		The name of the product variant
line_item.gift_card	boolean	Whether the item is a gift card. If true, then the item is not taxed or considered for shipping charges
line_item.taxable	boolean	Whether the item is taxable or not.
line_item.weight.value	integer	weight of the particular item
line_item.weight.unit	String	oz/grms
line_item.dimensions
line_items.dimensions.length	integer	Length of the item
line_items.dimensions.width	integer	Width of the item
line_items.dimensions.height	integer	Height of the item.
line_items.dimensions.grith	integer	Grith of the item.
line_items.dimensions.thickness	integer	Thickness of the item.
line_items.dimensions.units	String	No. of units
price.value (*)	Integer	Price of the item
price.currency (*)	String	Currency (default: USD)
line_items.image_url (*)	String	Image Url. Note: Fenix displays item images on the Tracking Page.
line_items.routing_url	String	URL where it route to the website product details page. Note1: Route to website product details page when anyone clicked on images displayed on tracking page. Note2: If it is null, there won’t be a route to websites PDP.
properties	ARRAY	An array to pass additional information about line item
properties.name	String	Name of the property
properties.value	String	Value of the property

Versions Compared

Old Version 6

New Version 7

Key

Authentication API

Order Create/Update API

Order Cancelled API:

Order Partially Cancelled API:

Usecase1:

Usecase2:

Fulfillment API

Order API Request Payload Data Model:

Fulfillment API Request Payload Data Model: