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For retailers not on such platforms, Fenix provides a feed upload service where the retailer can upload the necessary data, order, fulfillment, etc., to an agreed-upon cloud location. Fenix can consume that data every 30min of the upload.
Folder structure and description
Fenix provides two ways to upload the order and fulfillment feed.
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Below is a standard folder structure of either of the above two locations.
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Order data templates with key headers and attribute definitions:
Sample Order CSV data with Key headers:
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| Expand |
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| title | Order Summary Data Attributes: |
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Attribute | Required | Allowed Fields & formats |
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ORDER_ID | YES | Unique Id of the order, if order number is unique, then pass order number as order id | ORDER_NUMBER | YES | | PLACED_DTTM | YES | 2022-11-06T19:21:29-05:00 | ITEM_QUANTITY | YES | | ORDER_SOURCE | NO | Source channel from where order placed. Websire Subscription APPs Amazon Etc…
| ORDER_STATUS | NO | | FULFILLMENT_STATUS | NO | NOT_FILLED PARTIALLY_FILLED FILLED
| CANCLLED_DTTM | YES | Provide only if the order cancelled | CANCELLED_REASON | YES | Provide only if the order cancelled | TOTAL_WEIGHT.VALUE | NO | | TOTAL_WEIGHT.UNITS | NO | | SHIPPING_LINE.SOURCE | NO | Shipping provider names like Fenix Shipping Shopify Subscription
| SHIPPING_LINE.CODE | YES | | SHIPPING_LINE.SERVICE | YES | | SHIPCOST.VALUE | YES | | SHIPCOST.CURRENCY | NO | | BUYER_ADDRESS.ADDRESS_1 | NO | | BUYER_ADDRESS.ADDRESS_2 | NO | | BUYER_ADDRESS.CITY | YES | | BUYER_ADDRESS.PROVINCE | YES | Required any one of these two fields | BUYER_ADDRESS.PROVINCE_CODE | YES | BUYER_ADDRESS.COUNTRY | YES | Required any one of these two fields | BUYER_ADDRESS.COUNTRY_CODE | YES | BUYER_ADDRESS.ZIPCODE | YES | | LINE_ITEMS.SKU | NO Required only if want to fully utilize Fenix post-purchase platforms like Branded Tracking Page and Notifications to show purchased products. | List of items(SKUs) separated by allowed separators | ^ @ # , | LINE_ITEMS.QUANTITY | SKU quantities separated by allowed separators | ^ @ # , | LINE_ITEMS.REQUIRES_SHIPPING | Boolean values (True\False) separated by allowed separators | ^ @ # , to define whether the item is shippable item or Gift or Insurance or etc… | LINE_ITEMS.IMAGE_URL | Image URLs separated by allowed separators | ^ @ # , | LINE_ITEMS.ROUTING_URL | Routing URLs separated by allowed separators | ^ @ # , Routing URL : It’s website routing url of Product details page to route website | PREDICTION.EXPECTED_SHIPMENT_DTTM | YES | Mandatory only if you business have the calculated predictions | PREDICTION.PROMISED_DELIVERY_DTTM | YES | Mandatory only if you business have the calculated predictions |
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Fulfillment data template with key headers and attribute definitions:
CSV data with Key headers and values:
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